Umm, not that I know anything, but... if I was an author (which I ain't) I'd create me a second profile with my real name (or pen name, if that was different), and promote my book under that, and continue to participate in discussions under my screen name which I use for all kinds of other online activities where my RL identity is irrelevant. My opinions on how my Kobo runs have very little to do with whether I can write a good novel (the only relevance would be that my posts show how well I can use language).
And I'd not list a device (or maybe say something like the aforementioned "yes") because, as a reader, I'd be leery of an author who has a device really different from mine. If an author lists their device as a Kindle, I'd think "Gee, I want epubs; they might not have formatted the book properly for that because they can't try it out on their machine." It's prejudice, I know, but that's my knee-jerk reaction, which might make me pass up a perfectly good epub by a Kindle owner and look for another one by a Kobo owner. If their device listing was "device-neutral", I'd be more objective. Maybe that's just me, but I'd think that in terms of marketing, a lot of it depends on these split-second, unconscious decisions on the part of the buyer. So not listing a device might be a conscious decision on the part of the authors?
Incidentally, I didn't find the OP rude, either. Frustrated, yes, rude, no. Might be a bit of a cultural mis-communication thing? What sounds rude in one country might just be expressing their opinions in another.
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