MobileRead Forums - View Single Post - Don't buy ebook readers from The Green Reader

paola · 07-31-2011, 01:16 PM

Hi Julia,
you should explain a bit more. And this is really surprising for me, because I have had a completely different experience.

I've bought three devices from them. The first was a PB903, which arrived in good order and with no problems. A few months later, in March or April I ordered two PB360, one black and one white. The black one had a problem, in that the OK button at times did not work. I emailed them about this, and they exchanged it without any issue - not only that, they sent the replacement out to me even before I sent the defective item back!

07-31-2011, 01:16 PM	#5
paola Wizard Posts: 2,840 Karma: 5843878 Join Date: Oct 2010 Location: UK Device: Pocketbook Pro 903, (beloved Pocketbook 360 RIP), Kobo Mini, Kobo Aura	Hi Julia, you should explain a bit more. And this is really surprising for me, because I have had a completely different experience. I've bought three devices from them. The first was a PB903, which arrived in good order and with no problems. A few months later, in March or April I ordered two PB360, one black and one white. The black one had a problem, in that the OK button at times did not work. I emailed them about this, and they exchanged it without any issue - not only that, they sent the replacement out to me even before I sent the defective item back!