My experience with the gen 3 has overall been good. I had problems at the start with the device refusing to go past the library screen unless i re-set/removed and replaced the memory card/switched off and on etc and even got the refresh for the system - this worked for 2 days then the thing reverted to locking up.
However, for some unknown reason the gen3 now has worked consistently for weeks without a problem!
As a mobile e-reader I am now very happy with the device. I am eagerly awaiting the "upgrade?" but really only out of interest rather than being in desperate need.
It does appear that users experience has been varied and I can fully sympathize with those whose readers still either won't work or have developed faults - it must be extremely annoying as Bookeen certainly never replied to my inquiries
either but the help I received from this forum was beyond price.
