Quote:
Originally Posted by Bookworm_Girl
Seems like maybe they applied the 20% restocking fee if perhaps you were outside of the 30 day window?
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It was returned to Amazon a week after I received it...
The customer service rep told me that I was charged 20% re-stocking fee because the original box of the Kindle was opened. (the box can only be opened by pulling off a long tab and cannot be restored to a "new" box state)
I should have told them that the Kindle had a defect,
which it did. The power on/off slide was loose and it usually took several slides to turn it on or off. I didn't bother telling them about the defect when I went to their website to get the RMA. I shipped it on my own dime because I wanted to get a refund faster... I figured they would give me a full refund anyway. (plus the fact that I was planning to buy the KSO 3G from Best Buy)
Oh well....
