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Old 07-30-2011, 10:05 PM   #12
Bookworm_Girl
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Join Date: Aug 2010
Location: Southwest, USA
Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5
Quote:
Originally Posted by libdude View Post
However, here's a link to the specific return policies for Kindle.

http://www.amazon.com/gp/help/custom...deId=200144510

It says,
"Returning Kindle
You can return any Kindle you purchased directly from Amazon.com for a full refund within 30 days of the day you received it as long as it is in new condition and in accordance with our return policy. Your Kindle is not eligible for return and refund after the 30-day return period has expired.
"

So, I don't know where the only 80% refund would come from in this case. Unless it was past 30-days and they were just being nice by not sticking to their policy of, "Your Kindle is not eligible for return and refund after the 30-day return period has expired."
"And in accordance with our return policy" hyperlinks to a page from which you can get to the restocking fees that I found. I do agree though. Perhaps they think they are being generous by allowing someone an 80% refund in that case instead of calling it a 20% restocking fee.

I don't care if companies charge a restocking fee as a business practice. I generally will go elsewhere if there is an option and the price is comparable. I just think those policies should be very clearly specified.
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