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Hi
Being in the uk I realise that you cant access Sony but I have found that you cannot download books via ADE until you have downloaded the Sony Library. It doesnt matter whether you use the library or not. You should then be able to download an ASCM file which I save to a folder then I open ADE and drag the ASCM onto it and that downloads and puts a EPUB (if you bought epub) file into a folder called My Digital Editions
If that doesnt help perhaps you can tell us what messages you are getting when trying to download
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