[CBHibb]

Hi,

I am having a bit of a mare with my PRS-350. I registered it no problem with my old computer, and have been able to buy and read books without issue.
That computer recently died a slow death, and so last night I uploaded my ereader to my new computer and purchased three books from WH Smiths.
Unfortunately, I cannot transfer the books to my ereader, since my reader is authorised to my old computer.

When I tried to download the books from my old computer, I was unable to, since the books are authorised to my new computer. I also tried to deauthorise my old computer, but could not find the correct place to do so. On all the help pages it tells me to log into my account on the ebook store and deauthorise from there. But because I am in the UK, I don't appear to have an account with the Sony ebook store.

I have downloaded Adobe Digital editions and authorised both computers with it, but I still cannot download any new books.

If I reset the ereader completely, and remove the software from both old and new computers, will that deauthorise it and allow me to start again? I realise I will lose all my old data, but I only have a few books on there which I am happy to lose as long as I can read the new three that I paid £20 for!

Any suggestions??