I would go into borders every few weeks, and while I didn't always buy, I didnt use it as a place to browse so I could buy elsewhere. When I didn't buy, it was because they had sold out of the book I wanted.
And I am with you on the craft stuff. I prefer local stores, but certain types of goods are just hard to get anymore. I mean, I do hobbyist electronics. For many places, the only way to get components anymore is via online or Radioshack. If you've been in to radioshack in the past 15 years, you know how desperate you must be to try them (prices 2-3 times any competitor, and what few components they have are in a small shelf hidden in the back corner). I use fountain pens, and it is impossible to find anything for that in stores anymore. Good paper is hard to find in stores, and last time I saw ink, it was of the lowest grade I've ever known.
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