Quote:
Originally Posted by anamardoll
Browsing is so important for physical stores -- it's what separates them from Amazon since they really can't compete on price. I'm distraught to see that my favorite B&N has removed all the soft chairs from the store because people who browse for books are apparently dirty freeloaders according to store management.
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I have several friends who go to Borders/B&N just to read store books in the chairs and get a coffee. They never actually buy books there, just coffee. It makes me very sad.