MobileRead Forums - View Single Post - Frustrated with Kobo Customer Service Tier 2

adrianlavrig · 07-27-2011, 10:49 AM

I have similar issues in Canada: On June 30th I return mine with an RMA . I called 4 times the support and they escalated twice to level 2 support and still have to get an update about my Kobo. Lucky someone posted the phone number on internet, because via e-mail there were no replies back

.......( request #327283)

07-27-2011, 10:49 AM	#11
adrianlavrig Junior Member Posts: 1 Karma: 10 Join Date: Jul 2011 Device: kobo wi-fi	I have similar issues in Canada: On June 30th I return mine with an RMA . I called 4 times the support and they escalated twice to level 2 support and still have to get an update about my Kobo. Lucky someone posted the phone number on internet, because via e-mail there were no replies back .......( request #327283)