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Old 07-27-2011, 04:12 AM   #1
LonelyStar
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LonelyStar began at the beginning.
 
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Join Date: Aug 2009
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Experience with www.onyx-boox.com service and refunds

Hello,

Has anyone experience with the customer service of onyx-boox.com?
I have (pre-)ordered a M90 from them, and returned it because of the blind spot on the touchscreen. I have send the parcel 16 days ago and not heard of them since. I send them 2 messages, one 2 days ago, one today requesting the status of the return and my money back.

I am a bit pissed off because they are not reacting. Is there anything else I can do? Has anyone experience with the customer service of www.onyx-boox.com?

Regards,
Nathan
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