[pdurrant]

There are good and bad points about the hardware and software in the Amazon Kindle compared to other e-ink based ebook readers.

However, it shares one thing with all current e-ink based ebook readers. The e-ink screen is built on a fragile glass substrate, and that can break, rendering the reader unusable.

And so I recommend the Amzon Kindle. Because, in general, Kindle customer service will replace a Kindle with a broken screen.

This just recently happened in my family. We got the children* a Kindle each for Christmas 2010. Last week my eldest's Kindle got broken. Today the replacement arrived from Amazon, and the old one is being picked up tomorrow.

It doesn't hurt that the Kindle is about the cheapest e-ink based ebook reader out there, and uses the best screen currently available.


* 'children'. Not for much longer! The youngest is 15 already...