Quote:
Originally Posted by Hellmark
One of the problems is that how are they able to effectively track who does what. I've been with Charter for just about 4 months now, and I do very little downloading of anything anymore (I've stopped using iTunes, and stuff like that). Most of what I use my net connection for at home is streaming netflix, or a little websurfing. About 2 months ago, I get a letter from charter, accusing me of downloading several episodes of Boardwalk Empire, which I didn't do. I've never even seen the show, and really have no interest in it. I really have no defense against it, since how can you prove you didn't do something, especially when at the time I didn't even have my computer set up at my apartment at the time they claimed it happened (I had just moved). It is pretty much my word verses theirs.
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I had the same thing happen to me with Time Warner. I don't remember what it was I supposedly pirated (I think it was something Harry Potter related?). Nope. I doubt it was someone leeching my wireless as we have a 26 key encryption code on it. All I had downloaded were a handful of the Baen cds hosted on fifthimperium, which are large files. And they threatened to turn off or throttle my usage! And shortly after that I was unable to get enough bandwidth to stream Netflix. But it's my word versus theirs.
I've since switched to WOW. Haven't had any throttling issues, great customer service, and no bait-and-switch. Two years in, and so far, so good. Hopefully they continue to be a great ISP.