Quote:
Originally Posted by jabberwock_11
I hear many folks talking about the down fall of small independent stores being caused by big corporations or that one of the reasons that Borders died off is that they were a large corp. with little regard for their customers, but I think that what most folks forget is that almost every single huge corporate store began as a small well loved independent store that did things well and took off. Borders began in my hometown, Ann Arbor, MI. The owners opened their first stores in the 70s and tailored each of their stores to the community that it was located in. They did well because of it, eventually BECOMING a large corporation.
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Who then sold themselves to KMart.
And that was the problem.
If they had gotten big and kept the same philosophy, that would have been great. But they didn't.
I'm not dancing on their grave, but I'm not shedding tears, either.