|
Nine times out of ten, the folding of a business comes down to their own greed, meaning they expanded themselves right out of existence.
Businesses don't want the competition to get ahead, so let's park ourselves right next door & make the customers choose.
Except they all have the same books at probably the same prices and the same clueless kids doing customer support.
Then I look online, see the same books at Amazon at lower prices, so I can buy all 3 books I'm interested in, rather than just one at one of the BM stores, and get them with free shipping. Amazon wins.
Competition is a good thing, but over aggressive expansion on both sides with not enough positive differences to make it right for US the customers, is just idiotic.
Just because Borders is gone, it doesn't mean that B&N will ultimately survive.
|