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Old 07-24-2011, 06:34 PM   #11
evwool
Connoisseur
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Posts: 75
Karma: 16252
Join Date: May 2009
Location: UK
Device: Palm M515, Palm VX, Kindle 3 WiFi
Quote:
Originally Posted by Amalthia View Post
Hi,
My device was past the 90 days warranty.

Amalthia
90 day warranty??? Wow, thanks for the warning, Amalthia, I was thinking of choosing this unit over the Kindle 3 but I expect a minimum year's warranty for an electronic item. It looks like it's a design weakness and the item should have been repaired or replaced free of charge. You certainly shouldn't have had to pay for a refurbished item to replace it. Doesn't Australia have a Sale of Goods act like the UK where an item is expected to last a reasonable length of time? 6months for a costly electronic item is not reasonable.
This item really tips the balance in favour of Amazon's far cheaper unit and their record for excellent customer service!
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