Quote:
Originally Posted by beautifulsoup
Thanks jackastor. I'll try what you've suggested.
I'm hoping this isn't a wonky battery issue, though. I do remember having the black screen of death during the initial charge on this replacement device...
(Not likely I'd find any Kobo Touchs at Borders for exchange - with the liquidation in process and all... )
In which case, what? Send it to Canada?
But perhaps I'm putting the cart way before the horse on this one. 
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I am not sure what the procedure would be. But I believe that help desk at Kobo would provide the answer. Make sure that if you do send it back that the customs people know its a repair and dont charge you customs on it .
good luck
jack