[crutledge]

If I am in the wrong forum, let me apologise.

I am having problems with ereader.com and fictionwise.com. I have been registered at ereader.com for some time and purchased several books. Everything was fine. I then tried to register at fictionwise.com and was told there was a conflict. Since ereader.com and fictionwise.com are now the same company, I tried to contact fictionwise support and explain the problem. I got a trouble ticket and no answer. Now I get the same conflict report from ereader.com. Ticket numbers and no response. I requested a password reset and was told an email with the information had been sent - no email.

Does anyone know how I can contact these folks around the automated support system? Somehow either their email or mine is not working. The wonders of modern technology.

Many thanks,
Charlie