MobileRead Forums - View Single Post - PRS-350 Broken PRS-350 screen :(

helliebean · 07-22-2011, 05:12 AM

It pays to go to the top!

I have had an email from the PA to the Managing Director of Sony UK & Ireland (a division of Sony Europe). She is personally going to progress the matter with the Customer Services Manager and will be in contact shortly.

The moral of the story is... do not give up and do not accept shoddy service.

07-22-2011, 05:12 AM	#30
helliebean Junior Member Posts: 5 Karma: 10 Join Date: Jul 2011 Device: Sony E-Reader PRS350	UPDATE! It pays to go to the top! I have had an email from the PA to the Managing Director of Sony UK & Ireland (a division of Sony Europe). She is personally going to progress the matter with the Customer Services Manager and will be in contact shortly. The moral of the story is... do not give up and do not accept shoddy service.