Thread: Kobo screen died after less than a month
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Old 07-22-2011, 03:53 AM   #17
cybmole
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kobo warranty in UK
Quote:
Originally Posted by Carriebear View Post
Brad,

On the Kobo website, there is a customer service number: 1-866-204-4714. Also on their website are the warranty terms that state within the 1 year warranty period, if your unit is deemed defective through a manufacturing fault (and not user fault, of course), you have the option of replacing your unit with one of equal or lesser value; or having your unit repaired with new or refurbished parts. I'd give that customer service number a call, if you can, and see what they can do for you.

Good luck
i got that far , but I need a UK number as that is where I am. I bought online from WH smith who seem to offer no support. I have an issue with battery not fully charging & want to claim under warranty but without having to phone USA !!! no UK number on web site or in the guarantee PDF !
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