Quote:
Originally Posted by tompe
You are trying to find explanations to something that I am convinced of is just that they did not have time (or money to hire more people) to do it.
Or they just do the minimal thing they can get away with and still earn the same amount of money.
|
I'm presuming it's the time/money/people more than anything else. I may be wrong, but given that Sony, Amazon, Hanlin and iRex are also all struggling to iron out bugs, upgrade and add features and keep current customers happy - although not necessarily with page-numbering/page-determination issues, I think this is a reasonable presumption.
But, while I'm
far more patient than some who own current-generation e-ink devices, I will probably start losing patience if features I need aren't added or fixed.
For me, page-numbering is not critical. Clearly, for others it is. And I would urge Bookeen to clear up the issue.
However, I would like to note that this
tempest-in-a-teapot only really flared into a complaint here on MR in the past few days. Folks, whether it is an important issue or not, the lead time for fixing it is
going to be longer than part of one week.
Further, we all, whether we like it or not, whether we
believe it or not, are, at the very least 'early-adopters'. That means by choosing to buy our e-ink devices so early in the e-ink life-cycle, we have to accept that we
will have to suffer through the bug-fix and 'upgrade' cycle until a more stable (yes, there's still a page-numbering and bookmarking bug), and more feature-laden firmware comes along.
Demanding 'instant' bug fixes is unreasonable. Demanding 'instant' bug-fixes for bugs that only impact a tiny portion of the customer base - and no one has convinced me that the page-numbering/page-determination bug is all that
critical - is both unreasonable and delusional, IMO. Bookmarking is somewhat more important. A working, rational folder navigation system is far more important. Eliminating the file-corruption if one accidentally disconnects without using 'safely remove hardware' is CRITICAL. (Most users are not going to be that observant of this - just ask your favorite older aunt or grandparent if they remember to do so.)
Just my humble opinion. And if you disagree, that's okay by me.
Derek