|
Well, I got an email from Amazon today. They refunded my purchase price less a 20% restocking fee. I called them right away and said that I should have gotten a full refund since this was a warranty issue. I also made the point that they would not be restocking a broken item. After several minutes of negotiating, I got my full refund (and requested a verification be sent to me in an e-mail for written proof). I think they just didn't want to eat the full cost. Makes me wonder if they are purposely trying to take advantage of less assertive customers...
|