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Old 07-17-2011, 12:30 AM   #13
shibamistress
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Posts: 162
Karma: 226854
Join Date: May 2011
Location: Southwest US
Device: KSO (3G), Nook Color, android apps
Quote:
Originally Posted by odiakkoh View Post
Amazon reps dont seem to understand special offers. Less frustration if you think of it as speaking to a 2yr old. Keep it simple and to the point. My "give me a refund" comment got me further than a full blown explaination.
Yeah, they really don't get it. They told me they would refund me the $ for a book I didn't want, but they took one I did want instead. When I explained the problem they refunded me the $1 (it was my dollar book they took) and told me they would give me a credit for the full price to rebuy it, but the credit has yet to show up, so I'm not thrilled with them right now.

When the special offers work, they're great, but if you need help with them, it's hard to explain what you need.
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