But people said "I don't have that problem" since Bookeen started shipping the updated firmware in late December - because it had been fixed. Yes, it would have been nice if they'd told people that it had been fixed, I agree
.
I think that your bug might be something specific to the Collins dictionary - I think that's the dictionary everyone who's come across it has been using. Didn't you say that it only happens with words starting with a particular letter?