|
The telephone operator stated they would be sending me out a new device and asking me for the old one. This didn't quite make sense to me as otherwise they'd want a credit card number. Sure enough the support email indicated they would mail me an empty box, I'd send mine in, etc. "You will receive a new eReader within 10 business days of putting the defective device back in the mail."
Good thing I've kept my Kobo WiFi.
|