Quote:
Originally Posted by G0AT
Unfortunately, in my opinion, when you buy a product, you have to expect it to be forever as it is at that moment in time. Firmware updates and improvements can not be expected, but are very nice when a company takes the time to implement them. Kobo has been very good at improving their products post-release, but you are highlighting the one problem with that approach: expectation. Once they started doing these updates, everyone expects them to fix every minor gripe they have with every product to be released, and that is simply not realistic.
That being said, I would not be surprised to see an update to the KO in the future.
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The difference in this case is that us early adopters of the KO were told by Kobo, on these forums and via other means, that updates/features were forthcoming. When that happens, you can't blame people for having expectations, and then being disappointed when nothing materializes.
I can understand the rationales behind focusing on the newer hardware, especially given Amazon and other completion turning up the heat by slashing prices; business is business. However, the KO is what launched Kobo into the mainstream ebook market, and us early adopters are big factor behind that success.
Don't get me wrong, I'm definitely happy with my KO, and it's already been worth the investment in my opinion. The fact remains that it didn't do what was advertised out of the box. Many of us were passionate Kobo advocates, giving them the benefit of the doubt, waiting patiently for the firmware updates. I think that should have earned us some love from the Kobo team, certainly more than being left in the dust so quickly.