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ismaelndes , the reset button is on the back by the label. probably what you have run into is a different problem. if the reset does not work you'll need to get it on the charger and leave it to charge for a few hours. 3 at least. this happened to me the first day i had it when i went against my own advice and used it without charging it first.
the ir button is a mouse. run your finger over it to navigate and click it to select things.
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