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In my case, the letter stated that I downloaded the shows basically within 24 hours of becoming a customer, when I didn't have my computer at my apartment for another 2 weeks after that date. When Charter enabled my service, I only had my Slim PS3 and my one TV. If they can show how I was using bit torrent on a bone stock PS3, and nothing else, I'd love to see that trick.
If I am at the mercy of my ISP, then I am SOL. In my case, I've had 8 outages in the 4 months I've been with charter, 7 of them for 12 or more hours, they've tried altering my plan without my permission (to charge me more than the rate initially agreed to) by claiming that the plan I originally signed up for wasn't a valid offer (note that this was like a week or so after I already had their service), they attempted to charge me for a service visit when they had to go and fix their equipment (a filter in the junction box that feeds the signal to my apartment building had blown), plus numerous other issues (like giving me the incorrect type of modem originally). My ISP is inept, and if I can't rely on them to offer consistant service, there is no way I can rely on them to make sure they have the right person when punishing for pirating (and as I've said, they've fingered me for it already, when it wasn't me).
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