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One of the problems is that how are they able to effectively track who does what. I've been with Charter for just about 4 months now, and I do very little downloading of anything anymore (I've stopped using iTunes, and stuff like that). Most of what I use my net connection for at home is streaming netflix, or a little websurfing. About 2 months ago, I get a letter from charter, accusing me of downloading several episodes of Boardwalk Empire, which I didn't do. I've never even seen the show, and really have no interest in it. I really have no defense against it, since how can you prove you didn't do something, especially when at the time I didn't even have my computer set up at my apartment at the time they claimed it happened (I had just moved). It is pretty much my word verses theirs.
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