Quote:
Originally Posted by dorkmania
The main reason why I am hesitant to get a Kindle is because I've read reviews of them freezing/dying etc and I live in Australia so sending one back to get repaired would be a bit of a hassle and expensive.
|
Honestly, the
only times I've seen current generation Kindles "freezing" is when the battery is allowed to go dead. And overnight charging fixes that quite nicely.
Quote:
|
I would like to buy from a company that has good customer service/support if the e-reader breaks/freezes/battery dies.
|
Amazon's Kindle Customer Server is second to none. Seriously, they appear to go above and beyond for folks. And this is true wherever you are, not just in the US.