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seafolly · 07-07-2011, 09:20 AM

Hello,

I filed a report with the customer service system via the Kobo website on June 30th and according to my ticket, my case has yet to be assigned to anyone. The last time I needed help I think the situation was solved within a day or two. Did I get lucky or are Kobo staff unusually busy right now?

07-07-2011, 09:20 AM	#1
seafolly Junior Member Posts: 7 Karma: 10 Join Date: May 2011 Device: Kobo WiFi	How long to get answers? Hello, I filed a report with the customer service system via the Kobo website on June 30th and according to my ticket, my case has yet to be assigned to anyone. The last time I needed help I think the situation was solved within a day or two. Did I get lucky or are Kobo staff unusually busy right now?