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Old 07-07-2011, 01:17 AM   #1
jakeluck
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won't connect to Mac and firmware update

The trusty 350 with firmware 1.0.00.08100 has been working great, still works great with the Reader Library 3.3.00.07130 on Windows.

However, the reader won't appear in the Reader Library on a Mac(latest 10.6.8, MBP). On the left nav bar, next to the black icon where it normally says "Reader", it says "Error" instead, no eject button either(screenshot attached). The reader automounts 2 volumes on the desktop, SETTINGS and READER. I was able to browse the content of both in Finder.

Code:
/dev/disk2          1.5Gi  407Mi  1.1Gi    27%    /Volumes/READER
/dev/disk3           10Mi  6.3Mi  3.6Mi    64%    /Volumes/SETTING

/dev/disk2 on /Volumes/READER (msdos, local, nodev, nosuid, noowners)
/dev/disk3 on /Volumes/SETTING (msdos, local, nodev, nosuid, read-only, noowners)

$ ls -tl /Volumes/READER
total 5840
drwxrwxrwx@ 1 j  staff     4096 Jul  7 01:12 .Trashes/
drwxrwxrwx  1 j  staff     4096 Jul  7 01:12 .fseventsd/
-rwxrwxrwx  1 j  staff      282 Mar 28 13:51 driveinfo.calibre*
-rwxrwxrwx  1 j  staff    64597 Mar 28 13:48 metadata.calibre*
drwxrwxrwx  1 j  staff     4096 Feb 15 02:28 .Spotlight-V100/
drwxrwxrwx  1 j  staff     4096 Jan 12 00:07 Digital Editions/
drwxrwxrwx  1 j  staff     4096 Jan 11 21:44 database/
-rwxrwxrwx  1 j  staff     4096 Jan 11 21:27 ._.Trashes*
-rwxrwxrwx  1 j  staff  2892012 Aug  1  2010 User Guide.pdf*

So I tried to update the firmware, however, on the Mac, the update button is grayed out. I have tried reconnecting the reader via USB, nothing.

(reader continues to work standalone and in Windows).

Help.
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