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Old 07-06-2011, 12:08 AM   #4
MDK
Kobo Developer
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Posts: 76
Karma: 164028
Join Date: Oct 2009
Device: Kobo Aura, Glo, Mini
Quote:
Originally Posted by Nanopr View Post
I'm getting an error when I try to access the "Store Front" through the STORE option at the HOME screen on my KT. It attempts to connect, I get the "accesing store" message and then it sort of times out and comes back with the message "something happened while processing and this page could not be loaded". Anyone has confronted this issue?

The wifi works, I can browse the web, and I can access the Kobo store if I use any of the other alternatives within the STORE menu. I even successfully purchased and downloaded a book to my KT.

I wrote an email to the help desk, but no answer yet. Feedback is welcomed.
I have sent you PM to see why this is happening. As suggested a factory reset will likely resolve the issue.
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