Quote:
Originally Posted by fjtorres
Conversely, I find it perverse to see so much wasted effort trying to turn genuine digital devices and files into imitation paper and in the process degrade a naturally immersive experience.
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When you ask the users what they want, they always think in terms of the processes they had with their old system. You can't really break their minds loose from that, because they're busy - they don't sit around trying to dream up a new system from the ground up - they are all about what you can do for them in their life as they know it now.
Very few users have the vision to get that started, and from where they sit they simply can't comprehend half of what the new technology can offer them. But that is what humans are like - trying to change it is futile. What *I'd* like to do, is come back around to the end users, six months or a year after the software has been in production, and say "Now that the changeover drama is entirely off your radar screen, and you've gotten more comfortable, let's get more mileage out of the technology you already have. What is on your wishlist? But no one wants to pay for that.
Path dependence, sigh.