I hope you get yours soon lmarie! I personally am loving it! As frustrating as the wait was.....it was worth it. When I did initial set up it said something about software upgrade...sorry not a tech gal but I have sofware version 1.9.5 and not having any of the issues I have seen on this forum. So I am happy with my choice to upgrade from wi-fi to touch. I would have to say that I have found this forum most helpful. I have always been able to find an answer to and issue quicker here than by going through Kobo customer care. I am not a huge fan of the way they handle questions. If it is anything other than the most basic of questions you get ticket # and an email later? Thank you to all of those with the knowledge who share!
