Quote:
Originally Posted by tompe
But is it really common not making them available? I have only looked for firmware for my Archos 604 and they made them available to all.
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I do not think this is uncommon at all. I spend quite a lot of time on Pocket PC forums and this seems a common practice there, and I'll bet it is also true with computer updates too. Unless I'm having a serious problem with something, I, personally, do not want to install every build of a product on my device. I'd rather wait until a formal upgrade is released that incorporates all the interim builds leadling up to it.
Quote:
Originally Posted by tompe
The real reason the are not telling people about the update is that the program to update the firmware is not finished.
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The program to update the firmware is probably not finished, but Bookeen may also still be incorporating more fixes and enhancements into the formal update.
Quote:
Originally Posted by tompe
But I find it annoying that I have bought a product that for example cannot read some files. Other people buying the same product does not have these problems. I think that legally I can demand to send the Cybook back and get a replacement since my Cybook is not working as it should. And if laws were logical (which they often are not) the company should legally be forced to tell customers about this option. In this case the option was to get a new firmware.
I really cannot find any excuse for not telling people that actually helped them solve the problem by providing good test cases about the update.
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If that's true, contact Bookeen and ask for the latest build, then you should be at the same place with your Cybook as everyone who has gotten a new one.