Quote:
Originally Posted by ProfJulie
Once a build is fairly stable, it is not unusual for developers to sell newer products with newer builds on it. The formal upgrade will incorporate the newer build, and any additional fixes and enhancements to it.
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But is it really common not making them available? I have only looked for firmware for my Archos 604 and they made them available to all.
The real reason the are not telling people about the update is that the program to update the firmware is not finished.
But I find it annoying that I have bought a product that for example cannot read some files. Other people buying the same product does not have these problems. I think that legally I can demand to send the Cybook back and get a replacement since my Cybook is not working as it should. And if laws were logical (which they often are not) the company should legally be forced to tell customers about this option. In this case the option was to get a new firmware.
I really cannot find any excuse for not telling people that actually helped them solve the problem by providing good test cases about the update.