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Originally Posted by lestatar
I see no evidence of mass, organization-wide defections away from RIM
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So here is what the corporate world says about RIM:
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Right now, right now, the salient fact is that most of us use BlackBerry because we have to. We don’t love it; there’s no “wow factor.” Business suites, including IT managers and security-minded customers like investment bankers, buy the BlackBerry because it promises security, reliability, and – a very important ongoing asset for RIM – integration, as BlackBerry synchronizes seamlessly with office email.
Yet even those brand assets are fading. Quality has decreased over the years, vitiating the brand in one of the areas that matters most – reliability. If RIM remains the industry-leader for seamless integration, it’s because the company still has the best enterprise servers, supported by savvy support personnel who know those servers inside and out.
But it is a near certainty that other manufacturers will catch up on this front as well. When they do, will RIM have added anything to this core asset that will keep them a competitive step ahead? If not, it is an additionally perilous omission since tomorrow’s state-of-the-art enterprise servers will likely be designed for Android phones and iPhones as well.
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http://blogs.forbes.com/richardlevic...-apple-moment/
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RIM hasn't released a new BlackBerry model for nearly a year as it tries to rejuvenate a product line that's been criticized as under-powered and stodgy.
It's seen its share of sales in the benchmark North American market fall to 16.5% at the end of the first quarter of 2011 from 41.3% in the year earlier period, according to research firm Gartner.
In April, RIM issued a first-quarter profit warnings saying it saw weaker-than-expected sales in the U.S. as well as Latin America, one of the fastest-growing markets for the BlackBerry in recent years.
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http://online.wsj.com/article/BT-CO-...16-714130.html