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BenJammin2 · 07-01-2011, 01:49 PM

Thanks everyone for your input. I'm on hold with B&N right now for the 3rd time today. It seems they keep forgetting about me. And to actually speak to upper management, well that just don't seem to be happening. I have been told that a refund will take 3-5 business days, but it takes less than 10 minutes to come out of my account. I'm so frustrated with all of this. Because everyone that I have spoken with at B&N keeps insisting that I had to of made those purchases from MY device.

07-01-2011, 01:49 PM	#8
BenJammin2 Junior Member Posts: 3 Karma: 10 Join Date: Jul 2011 Device: Nook	Thanks everyone for your input. I'm on hold with B&N right now for the 3rd time today. It seems they keep forgetting about me. And to actually speak to upper management, well that just don't seem to be happening. I have been told that a refund will take 3-5 business days, but it takes less than 10 minutes to come out of my account. I'm so frustrated with all of this. Because everyone that I have spoken with at B&N keeps insisting that I had to of made those purchases from MY device.