Quote:
Originally Posted by GeoffC
What did you use for your FedEX tracking ?
And where did you get your shipping date from ?
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I used my name, address as provided to Bookeen to go into Alternate shipment tracking.
No shipment had been made.
The dates were provided in an email by Bookeen as a shipping window.
I finally received a response a few minutes ago:
Dear Sir,
Our support team has welcomed new member and is trying to catch up on delayed emails. Sorry for the inconvenience.
Your Cybook should ship tomorrow.
You will receive a tracking notification from Fedex when you order ships.
Regards,
Bookeen Support Team
Bookeen -
www.bookeen.com
Ubibooks -
www.ubibooks.com
I hope everyone who has placed an order prior to this latest shipping delay gets an email today giving them good news.
Regards,
Howard Bernier