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Old 03-25-2008, 01:17 PM   #63
cmbs
non-believer
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Posts: 384
Karma: 713
Join Date: Dec 2007
Location: USA
Device: Cybook Gen 3, JetBook Lite
Quote:
Originally Posted by HarryT View Post
What alternate product would you recommend people to buy? Having previously owned a Sony and an iLiad myself, I think personally that the Gen3 is better than either. Perhaps you'd care to comment on ways in which you feel these (or indeed, other) products to be better, so that people can make an informed decision? An open discussion of these issues is to everyone's benefit.
I don't have money to buy all the products and compare. I don't know, maybe cybook is the best. Like I said, that would be a sad commentary on the state of ebook readers. I can say that I don't believe this product is worth the money they are charging for it. If I felt the company cared and were working diligently on it I'd be a bit more understanding - IF they followed through with some updates in a reasonable amount of time. But as of now, with zero response to any emails, with all these problems that I think should have been worked out before it went on sale, with something so ridiculous as an upgrade that isn't freely available, and their never ending problem of selling more than they can supply . . . it's very clear to me they are much more concerned with sales than quality or service. If there are no good readers available today then we should wait until there are rather than rewarding companies for this type of product and service.

I'd say if nothing else, to buy an older product that is not e-ink simply for the money saving. Or take a chance on a different product, this one isn't worth it unless this company gets serious about quality and customer service.
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