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Originally Posted by cmbs
Oh, and why did they sell something that would hang or reboot when you tried to use the dictionary in the first place?
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Perhaps it didn't happen with the dictionaries that they tried it with? From what's been posted here, many dictionaries worked just fine. Unfortunately, the one I bought (Chambers) didn't.
They've fixed the bug (and promptly, too). That's the important thing, as far as I'm concerned. It shows that they do act on customer feedback.
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They keep selling and sellng and selling and not improving the quality or providing customer service.
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But they ARE improving the quality. They fixed lots of bugs in the 538 firmware. Don't you think that counts as "improving the quality"?
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And by the way I wrote to ask about any more software updates and shockingly, didn't get any reply.
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In a reply I got from them a couple of weeks ago they said:
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The first official upgrade will be released in March.
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As I said, though, in my previous message; if you are as unhappy with your Gen3 as you sound, perhaps you'd be better off just selling it? You don't appear to be at all happy with it.