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I had the same problem at one stage. It was caused by a corrupted file system on the Reader itself. Chkdsk didn't fix it for me, though I think it is still worth trying. After chkdsk failed to fix it I resorted to formatting the Reader memory (Settings->Initialization->Format Memory). Of course, this will completely remove all your books from your Reader. So if you have any books on the Reader that aren't also on your PC be sure to copy them to your PC first!
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