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Ambertape,
You said you downloaded books to your Sony reader and saw them in the library. Does that mean you downloaded from the internet and saw them or downloaded them to the reader? When you import books into the library or purchase them, they are in the software's library, but they are not on the Sony. They still have to be transferred there by dragging and dropping onto the Sony reader icon within the software.
I've never tried to move books in the other direction, from reader to software, so I can't help you there. If the books are on the reader though, you should be able to see them in the Connect software when you click on the icon for the Sony reader. They won't be in the Library section of the software because they're only on the reader, not the hard drive.
Jean
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