Quote:
Originally Posted by EldRick
I've been a competitive product analyst, product tester, and software product manager in the computer industry for decades, I have significant typographic and font-creation experience, and I'm very conscious of poor typography and lack of readability.
If a product in my hand has flaws, I'll find and document them. That's how products improve. Compliments may make a Product Manager feel good for a few hours, but do not serve any purpose in improving a product.
If you care to look, you will find that I've written comparable critiques on various Kindle forums and the Nook forum here. I'm an equal-opportunity griper, but I do give credit where credit is due, and not where it isn't.
The decision to ship half-baked software for an earlier ship date is always a difficult one, and in this case, I believe that it probably did not result in improving the long-run sales of the Kobo Touch, because the product was initially less-capable than the Nook II and got mediocre first reviews as a result = lost future sales.
If you disagree with my comments or can't stand the heat, stay out of the kitchen, but let's not be insulting to each other.
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qualified and experienced as you may be your presentation to the forum leaves some to be desired. My comments and to some degree my angst over your posting style comes from the fact that from your very first post here you had nothing but kvetching to say regarding the kobo and much of it was over the top.
If you had a faulty unit to start with that would explain your discontent with your initial experience. this may in fact be the case as the rest of us did not experience your issues with laggy screen and unreadable fonts.
So my apologies for being insulting.
May I suggest that if you can express you discontent with a product or more recently a website (that has nothing to do with kobo) in a more palatable and respectful manner you would likely not be met with so much push back from other forum members.
Perhaps with a more considerate expression of your opinion you could have stayed longer and contributed more to the beta group? That would certainly have been an avenue that you could have leveraged to help improve the product so that it could be more to your liking and the product developers could no doubt have benifited more from your experience.