[EldRick]

I've been a competitive product analyst, product tester, and software product manager in the computer industry for decades, I have significant typographic and font-creation experience, and I'm very conscious of poor typography and lack of readability.

If a product in my hand has flaws, I'll find and document them. That's how products improve. Compliments may make a Product Manager feel good for a few hours, but do not serve any purpose in improving a product.

If you care to look, you will find that I've written comparable critiques on various Kindle forums and the Nook forum here. I'm an equal-opportunity griper, but I do give credit where credit is due, and not where it isn't.

The decision to ship half-baked software for an earlier ship date is always a difficult one, and in this case, I believe that it probably did not result in improving the long-run sales of the Kobo Touch, because the product was initially less-capable than the Nook II and got mediocre first reviews as a result = lost future sales.

If you disagree with my comments or can't stand the heat, stay out of the kitchen, but let's not be insulting to each other.