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Well, it is easy to think of eBooks as "high end" but that isn't always the case.
I can't recall ever seeing a direct comparison but I'd be willing to bet that on a per checkout basis, an eBook is cheaper than an inter-library loan of a DTB. In our system you are talking staff time in two buildings, plus a truck, plus the truck driver.
And what of audiobooks which we've offered via Overdrive long before we implemented eBooks. Those are heavily used by print disabled clientele and it really would be practically a crime in my mind to charge a fee for them. But is it fair to offer audiobook checkouts with no extra fees and then not eBooks? Format discrimination?
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