I have an early Gen3, funky brown faux leather case and all, and over the years I've not had a single problem with it (I read old classics, freebies downloaded from Mobileread). Nor has the screen broken, though I've dropped it (out of its case!) more times than I care to admit. From my own experience and reading posts here, I've come to the conclusion that whether or not one gets a good or bad ereader from a vendor is essentially random. Now that touch screens are out, I'm going to gamble again, this time on the Kobos Touch... Will I hit the gold twice?