Thread: Touch Borders.com - on backorder? Sold out?
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Old 06-28-2011, 02:15 PM   #19
bluesgirl1976
Member
bluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterbluesgirl1976 can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameter
 
Posts: 14
Karma: 12972
Join Date: Feb 2011
Location: Maryland
Device: kobo touch/Kobo wi-fi
Angry Kobo Touch
I am so frustrated as I have spent a ton of time on the phone with Borders' horrible customer service team. I "pre-ordered" my Blue Kobo touch on 6/9/2011. At that time their website as well as the email I get from them everyday said that it would ship in time for Father's Day (6/19/2011). Well that didn't happen. I called customer service again (I would also like to say that Borders' customer service is located in Philipines and I find them very hard to understand!) they said that they apologize for my inconvenience but the site was incorrect. So I waited a few days and they did update the site to say that all other colors were in stock but Blue was still on pre-order with a notation below saying *Available June 24th. Well.....June 24th has come and gone and still no Blue Kobo. I called them AGAIN on Monday the 20th to let them know that their site was still giving inacurate information....Again they apologize for my inconvenience. So today I go online and the status for the Blue no longer says "pre-order" it says "order now" and does not show backorder status. Again I call the ever-so-helpful customer service team and they inform me that the site is incorrect they do NOT have any of the Blue in stock and don't expect to until July 30th!!!!! But...you guessed it "They apologize for my inconvenience!" I demanded to know why their site has not had accurate info since they started taking preorders for this item and why it appears that they currently have stock but they do not? Not sure but they apologize for my inconvenience!!! I am so upset right now I could scream! Anyone else having this issue in the US or is it just me??????
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