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Nate and Astra, you suggest legit customers will go away if presented with too many obstacles. Not necessarily. They don't always have alternatives. (Not everyone, for instance, can afford to buy a car and bypass the train.) And they can always demand the service to fix the problem, if they want it to work for them.
Services (like trains) know this, and they want to continue to function well for their paying customers, so they rarely have to be told twice to fix a problem that drives their legitimate customers away.
And as for customers: I think we (and too many others) are seeing this from the wrong perspective: The idea that laws and rules are there to inconvenience us. In fact, laws and rules are there to inconvenience the illegal users that essentially steal services that we paid for... they are the ones that inconvenience us, and the laws are there to stop them from doing so.
So, instead of yelling at a ticket conductor to speed up the line, you should be yelling at the people trying to illegally board, and keeping them out of the line. Or, if you're too squeamish to do so, install a cop to do that job.
Tickets, please.
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